Bledsoe Telephone Cooperative will supply one ADSL modem or FTTH port that will allow one computer with already installed Ethernet card to access the internet – the use of more that one computer is allowed, but the customer must provide and configure the router correctly to allow more that one computer to access the internet – use of a wireless device is permitted, but Bledsoe Telephone does not provide technical support on equipment not supplied by Bledsoe Telephone – you must contact the wireless manufacturer’s technical support for help Note: the default connection on most wireless routers will work with Bledsoe Telephone’s service because Bledsoe Telephone only uses DHCP without the use of a username and password. Bledsoe Telephone will only provide one public, dynamically assigned by DHCP, IP address with each ADSL or FTTH broadband connection. A static IP address may be obtained for $20 a month per IP address. (BTC cannot guarantee Up to speeds when using wireless )
Bledsoe Telephone Cooperative does NOT:
Provide anti-virus or anti-hacking protection on ADSL connections. It is your responsibility to safeguard against the risks of hacking, viruses, eavesdropping, and all other such hazards.
- Support print of any data on this connection on any Bledsoe Telephone Cooperative devices. You may use your own printer direct-attached to your computer if you wish.
- Provide technical support or data connection support for any personal devices not supplied by Bledsoe Telephone Cooperative that use this connection. You are responsible for setting up your computer and attached devices as needed for direct connect and wireless access to the Internet.
- Provide technical support for the computer’s operating system and any programs on the customer’s computer.
FTTH availability for Bledsoe Telephone’s telephone subscribers:
Bledsoe Telephone Cooperative is in the process of providing FTTH service to all its customers, but this will take many years to complete. Bledsoe Telephone Cooperative services over 800 square miles for both Sequatchie and Bledsoe Counties with around 10,000 telephone customers.
Please call or e-mail us to see if you can get FTTH service where you live. ADSL or FTTH is an added service to your phone line just like caller ID or call waiting, so you would take the price for ADSL or FTTH broadband service and add it to what you are already paying for phone service. If you have any questions about ADSL or FTTH service, please call 447-2121.
Why do I have to have a home phone when I don’t use it?
Bledsoe Telephone Cooperative is known as a “carrier of last resort”. Meaning we can not deny phone service to anyone in our coverage area. To keep cost low in our rural area, BTC receives federal funds for phone lines, which helps to offset costs on other services. By combining the phone line with other services, BTC is able to offer all of these services at lower rates than BTC would be able to offer them on a stand-alone basis.
Why are Bledsoe Telephone’s Broadband services more expensive than Hamilton Counties Broadband services?
It helps to put this question into perspective based on the number of people per square mile. Sequatchie County has 51 people per square mile with a total population of 14,090 and Bledsoe County has 31 people per square mile with a total population of 12,586 compared to Hamilton County that has 620 people per square mile with a total population of 336,040. Hamilton County broadband providers service only 542 square miles and Bledsoe Telephone Cooperative services over 800 square miles. Bledsoe Telephone Cooperative has a lot more service area to provide broadband service to than Hamilton County does. This goes to say that Bledsoe Telephone Cooperative does not have the customer base that Hamilton County does so the cost of providing broadband service is greater for Bledsoe Telephone.