Support (Only): 423-447-6815 - | Customer Service 423-447-2121 or 423-949-2121 -

BTC Fiber experienced an IPTV equipment failure last night that has many channels out over the entire service area. Technicians have been working since the outage began to restore service and are currently waiting on some new equipment to arrive. At this time we do not have a definitive timeline of when all channels will be restored.
Your patience in this matter is always appreciated.